Dr. Michael Lillis and Dr. Robert Tian, Associate Professors of Business, have had their manuscript, “Cross-Cultural Communication and Emotional Intelligence: Inferences from Case Studies of Gender Diverse Groups,” accepted for publication by Marketing Intelligence and Planning. The piece is scheduled for publication later in 2009.
According to Dr. Lillis, “This paper investigates the role of emotional intelligence in business communications and describes the pivotal role it plays in establishing skills that are vital to a firm’s global network of operations. Using a sample of undergraduate business students, this paper examines how emotional intelligence can mitigate the potential negative effects that might arise from diversity within dissimilar groups.”
Dr. Lillis and Dr. Tian